Gamezop ABOUT FAQ
Deposit
Are there deposit bonuses? Yes, 37% up to ₹5,777 on first deposit + ₹21 welcome. Activate in "Bonuses" after funding.
Can I get a bonus on my first deposit? Yes, claim a ₹21 welcome bonus + 37% up to ₹5,777 on your first deposit of ₹500+!
Download App
Is the app download free? Yes, completely free. No hidden fees—get ₹21 welcome bonus upon installation.
What bonuses come with app download? Claim ₹21 welcome bonus + 37% up to ₹5,777 on first deposit. Exclusive app perks!
Why is the app not downloading? Check internet connection or storage space. Allow unknown sources on Android—retry or contact support.
How can I contact support if I face issues with the app or bonuses? You can contact online service anytime, also can send the email to feedback.
How much data does app download use? About 15-30 MB. Use Wi-Fi to avoid charges—download now for instant bonuses!
Can I download the app on multiple devices? Yes, use the same account across devices. Syncs bonuses automatically—no extra registration needed.
How long are the bonuses valid after claiming? Provide expiration details to encourage timely use.
Each Bonus
Are bonuses taxable in India? Winnings may be taxable per Indian laws. Consult a tax advisor—platform doesn't withhold.
What is the cashback bonus percentage? Up to 5% on weekly deposits. Auto-credited every Monday—boost your balance!
Can I combine multiple bonuses? No, one active bonus at a time. Choose wisely—check "Bonuses" for options.
What if I don't want the bonus? Yes, log in daily for ₹10-50 free credits. Streak bonuses up to ₹200!
How do I forfeit a bonus? Go to "My Bonuses" and select "Forfeit." Funds revert—contact support if needed.
Can I withdraw bonus money immediately? No, meet wagering requirements (e.g., 2x bonus). Withdraw winnings after fulfillment.
Games
What is the max win in a single game? Up to ₹1 Crore in progressive jackpots—aim for the big one!
Login & Register
How do I register for tournament access? Signup with promo code "TOURNY"—unlocks events like IPL specials instantly.
What if my mobile number is already linked? It's tied to another account—recover or use a new one. Support can unlink if verified.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
Can I have multiple accounts? No, only one account per user is allowed. Duplicate accounts may lead to a ban.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
How do I request account deletion through support? Email support with your account details and reason. Deletion is processed within 72 hours after verification.
Can customer support assist with tax-related queries on winnings? Yes, they explain TDS (30% on winnings over ₹10,000) and guide on ITR filing for potential refunds.
What if my bonus isn’t credited after a deposit? Contact support with deposit details; they’ll verify eligibility and credit the bonus within hours.
Is there a FAQ section for quick self-help? Yes, the website’s help center has detailed FAQs on accounts, payments, and betting, updated regularly.
Does customer support help with understanding promotions? Yes, agents explain bonus terms, wagering requirements, and eligibility in detail to ensure clarity.
How can I resolve a login issue if my account is locked? Contact support via live chat or email with your account details. They’ll unlock it after verifying your identity.
What are the operating hours for customer support? Customer support is available 24/7, including holidays, to assist with account, payment, or betting queries.
Withdraw
Can I withdraw bonus winnings? Yes, after 1x wagering. Track progress in "Bonuses"—withdraw eligible amounts anytime.
What is the minimum withdrawal amount? ₹100 via UPI or IMPS. No fees—process starts instantly after KYC verification.
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